Terms of service

TownScore is a community platform for discovering, comparing, reviewing, and discussing settlements. It combines public settlement information, map data, community feedback, ratings, resident verification, and polls to help people understand local places through both data and lived experience.

By accessing or using TownScore, you agree to these Terms of Service. If you do not agree, do not use the service. Additional policies, including the Privacy Policy and Cookie Policy, form part of these terms where they apply.

Some features require an account. You must provide accurate information, keep your login credentials secure, and be responsible for activity under your account. You must be at least 16 years old to create an account unless a higher age requirement applies in your country.

Registration

accurate name, valid email address, secure password

Minimum age

16 years old unless local law requires otherwise

Security

you are responsible for keeping account access secure

You may use TownScore only for lawful, respectful, and honest participation. You must not misuse the platform, interfere with its operation, attempt to bypass verification or voting controls, scrape data in a harmful way, impersonate others, or submit information you know is false or misleading.

TownScore displays settlement profiles, ratings, rankings, maps, images, public-data fields, and community signals. Scores and rankings may be based on user ratings, verified resident participation, review counts, categories, and other product logic. Public records and open-source data may be incomplete or change over time, so the platform should be used as an informational service rather than an official registry.

You are responsible for the reviews, ratings, comments, images, reports, and other content you submit. Your contributions must be lawful, relevant, and based on genuine experience or good-faith community participation. We may moderate, hide, edit for formatting, restrict, or remove content that violates these terms, community rules, legal requirements, or platform integrity standards.

You retain ownership

your original content remains yours

Licence to operate

you grant us permission to host, display, moderate, translate, and distribute your content as needed to run TownScore

Not allowed

harassment, hate speech, threats, spam, fraud, unlawful content, doxxing, impersonation, or knowingly false information

Certain polls, resident signals, or weighted community features may require verified residence in a settlement. Verification is intended to protect local participation and reduce manipulation. We may approve, reject, review manually, revoke, or repeat verification where necessary to protect the integrity of the service.

Purpose

confirm settlement eligibility for resident-only features

Review

automated checks and authorised manual review may be used

Outcome

verification may affect voting eligibility, review weighting, or resident badges

When you upload a utility bill, official correspondence, lease-related document, or similar proof for residence verification, you confirm that you have the right to submit it, that it is accurate, and that it has not been forged or altered. You must not upload any government-issued identification document or identifier, including passports, national identity cards, driving licences, social security numbers, tax identification numbers, national insurance numbers, or any other government-issued identification number or document. If such information appears in a file, do not submit it. We process uploaded files only for residence verification, restrict access to authorised review processes, and delete the original uploaded file after the verification review is complete. We may keep a minimal record of the verification result for audit, fraud-prevention, and compliance purposes, but not the original file.

Good examples

utility bills, internet bills, official correspondence, bank or insurance letters, tenancy or residence-related documents

Never upload

government-issued IDs, passports, identity cards, driving licences, tax IDs, social security or national insurance numbers, and similar identifiers

Required

documents must be accurate, unaltered, relevant to residence verification, and submitted by someone with the right to provide them

Deletion

original uploaded files are deleted after verification review is complete

Polls are designed to reflect eligible participation, especially where residence verification is required. Unless a poll states otherwise, each verified residence or eligible account may participate according to the displayed rules. We may use technical and account-based controls to prevent duplicate voting, manipulation, automated abuse, or suspicious activity.

Eligibility

some polls require verified residence

Fairness

duplicate, automated, fraudulent, or suspicious votes may be rejected or removed

Results

poll results are shown in aggregate where possible

You may report reviews, comments, profiles, or other content that appears inaccurate, abusive, unlawful, or against the rules. We may investigate reports, take no action, remove content, restrict features, suspend accounts, or preserve records where needed for safety, legal, or audit reasons.

The TownScore service, including its original design, code, branding, copy, and custom features, is owned by or licensed to Inline Studio Ltd. or iSTUDIO Group Hungary Kft. The platform may also include third-party or open-licence materials, including images from Wikimedia Commons, data from Wikidata, and map functionality or map data from third-party providers. Those materials remain governed by their own licences and attribution requirements.

We may add, change, suspend, or discontinue features, rankings, categories, verification methods, polls, or parts of the service. We may also limit access to protect users, comply with law, respond to abuse, fix technical issues, or preserve platform integrity.

TownScore is provided on an "as is" and "as available" basis. We do not promise that the service will be uninterrupted, error-free, complete, or suitable for every purpose. Settlement data, scores, reviews, maps, images, and rankings are informational and should not be treated as official government records or professional advice.

To the fullest extent permitted by law, Inline Studio Ltd. and iSTUDIO Group Hungary Kft. are not liable for indirect, incidental, consequential, special, punitive, or loss-of-profit damages arising from your use of, or inability to use, TownScore. Nothing in these terms limits liability where the law does not allow it to be limited.

TownScore may contain links to third-party websites, public records, map providers, image sources, or external references. These links are provided for convenience and attribution. We do not control third-party websites and are not responsible for their content, availability, privacy practices, or terms.

We may update these Terms of Service as the product, law, or operational needs change. The updated date on this page shows the latest revision. Continued use of TownScore after changes take effect means you accept the updated terms.

These Terms of Service are governed by the laws of Hungary. Disputes connected with these terms are subject to the competent Hungarian courts, without prejudice to mandatory consumer protection rights that may apply in your country of residence. For users in the United Kingdom, statutory rights under English law are not affected.

Questions about these terms can be sent to support@townscore.hu. Legal notices can be sent to office@inlinestudio.hu.